Billing & Payment Policy

Last Updated: September 29, 2026

This Billing & Payment Policy explains how payments and billing are handled when you purchase products from kallmaorganics.com.

1. Accepted Payment Methods

Kallma Organics accepts payment methods displayed and made available at checkout.

Available payment methods may vary depending on your location, device, currency, and other factors.

2. Shopify Payments

Payments may be processed through Shopify Payments, a payment processing service provided through Shopify.

When you complete a purchase, your payment information may be transmitted securely to the applicable payment processor for authorization and processing.

Kallma Organics does not intentionally retain complete payment card numbers or security codes on its own systems.

3. Billing Authorization

By placing an order, you authorize the applicable payment processor to charge the payment method you provide for the total amount displayed at checkout.

The total may include:

• Product price

• Applicable taxes

• Shipping charges

• Other applicable charges disclosed before completing your purchase

4. Payment Authorization and Order Acceptance

A payment authorization or payment confirmation does not necessarily guarantee that an order will be fulfilled.

We reserve the right to cancel an order where permitted by applicable law, including because of inventory problems, suspected fraud, pricing errors, technical errors, or other legitimate reasons.

If an order is cancelled after payment has been processed, the applicable amount will be refunded to the original payment method.

5. Failed or Declined Payments

If your payment is declined, unsuccessful, or cannot be authorized, your order may not be completed.

You may need to provide another valid payment method to complete your purchase.

Kallma Organics is not responsible for payment failures caused by your bank, card issuer, payment provider, or other third party.

6. Currency

The currency used for your purchase will be displayed during checkout.

If your bank or payment provider uses a different currency, your bank or payment provider may apply its own exchange rate or foreign transaction fees.

Kallma Organics does not control fees charged by your bank or payment provider.

7. Refunds

Approved refunds will generally be returned to the original payment method.

Once a refund has been issued, the time required for the funds to appear in your account depends on your bank, card issuer, or payment provider.

8. Billing Questions

If you believe you have been charged incorrectly or have a question regarding a payment, please contact us at:

contact@kallmaorganics.com

Please include your order number and relevant billing details so that we can investigate the issue.

9. Payment Security

We use third-party payment processing services and reasonable security measures designed to protect payment and transaction information.

However, no online payment system can be guaranteed to be completely secure.

10. Changes to This Policy

We may update this Billing & Payment Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

11. Contact

For billing or payment questions:

Kallma Organics
Email: contact@kallmaorganics.com