Terms of service
Last Updated: September 29, 2026
Welcome to Kallma Organics. These Terms of Service (“Terms”) govern your use of kallmaorganics.com (the “Website”) and your purchase or use of products offered through the Website.
By accessing or using our Website, you agree to these Terms. If you do not agree with these Terms, please do not use the Website.
1. General Conditions
Kallma Organics reserves the right to refuse service, cancel orders, or limit quantities at our discretion where permitted by applicable law.
You agree not to use the Website for any unlawful purpose or in a manner that could damage, disable, or interfere with the Website or its services.
2. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, pricing, and other information displayed on the Website are accurate.
However, product colors and appearance may vary depending on your device or screen.
We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time.
3. Orders
When you place an order, you are making an offer to purchase the selected products.
After placing an order, you may receive an order confirmation by email. An order confirmation does not necessarily mean that the order has been accepted.
We reserve the right to cancel or refuse an order where permitted by law, including in cases involving suspected fraud, pricing errors, inventory issues, or other circumstances that prevent us from fulfilling the order.
If we cancel an order after payment has been received, the applicable amount will be refunded.
4. Prices
All prices displayed on the Website are subject to change without notice.
The price charged for an order will generally be the price displayed at the time the order is submitted, except where there is an obvious pricing or technical error.
Taxes, duties, shipping charges, or other applicable fees may be added during checkout where applicable.
5. Payment and Billing
We accept payment methods made available through our Shopify store.
Payments may be processed through Shopify Payments and/or other third-party payment providers supported by Shopify.
By submitting payment information, you represent that you are authorized to use the payment method provided.
You authorize the applicable payment provider to charge the total amount shown during checkout, including applicable taxes, shipping charges, and other fees.
We do not intentionally store complete payment card information on our own systems.
Payment processing is subject to the terms, privacy policies, and security procedures of the applicable payment provider.
6. Fraud Prevention
We may use payment verification and fraud-prevention services to protect our customers and business.
Orders may be reviewed, delayed, declined, or cancelled if a transaction appears suspicious or unauthorized.
Where an order is cancelled because of suspected fraud or unauthorized payment activity, any applicable refund will be handled through the payment method used for the transaction.
7. Shipping and Delivery
Shipping options, estimated delivery times, and applicable shipping charges will be displayed during checkout or communicated with your order.
Delivery times are estimates and may be affected by circumstances outside our control, including carrier delays, customs processing, weather, or other unexpected events.
Customers are responsible for providing accurate shipping information at checkout.
8. Returns and Refunds
Our return and refund practices are described in our applicable Refund and Return Policy.
Where a refund is approved, the refund will generally be issued to the original payment method used for the purchase.
Depending on your bank or payment provider, it may take additional time for a refund to appear in your account.
9. Chargebacks and Payment Disputes
If you believe a payment was made incorrectly or you have an issue with an order, please contact us first at:
We will make reasonable efforts to investigate and resolve legitimate billing or order issues.
Unauthorized or fraudulent chargebacks may be disputed where permitted by applicable law and payment-provider rules.
10. Intellectual Property
Unless otherwise stated, the content on this Website, including text, graphics, logos, photographs, product descriptions, designs, and other materials, belongs to or is licensed to Kallma Organics.
You may not reproduce, distribute, modify, or commercially exploit Website content without prior written permission, except where permitted by law.
11. Prohibited Uses
You agree not to:
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Use the Website for unlawful purposes
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Attempt to gain unauthorized access to the Website or its systems
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Interfere with the security or operation of the Website
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Submit false or misleading information
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Use the Website to commit fraud
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Copy or exploit Website content without authorization
12. Third-Party Services
Our Website may use third-party services, including Shopify, payment processors, shipping providers, analytics providers, and other service providers.
Your use of third-party services may be subject to their own terms and policies.
13. Disclaimer
To the extent permitted by applicable law, the Website and its content are provided on an “as available” basis.
We do not guarantee that the Website will always be available, uninterrupted, secure, or free from errors.
Nothing in these Terms excludes or limits any rights or protections that cannot legally be excluded or limited under applicable law.
14. Limitation of Liability
To the maximum extent permitted by applicable law, Kallma Organics will not be liable for indirect, incidental, special, consequential, or other damages arising from your use of the Website or purchase of products, except where such liability cannot legally be excluded.
15. Changes to These Terms
We may update these Terms from time to time. Updated Terms will be posted on this page with a revised “Last Updated” date.
Your continued use of the Website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.
16. Contact Us
If you have questions about these Terms, orders, billing, or payments, please contact:
Kallma Organics
Email: contact@kallmaorganics.com