Shipping policy
Last Updated: September 29, 2026
Thank you for shopping with Kallma Organics. This Shipping Policy explains how we process and deliver orders placed through kallmaorganics.com.
1. Order Processing
Orders are generally processed within 2–3 business days after the order is placed.
Orders are not typically processed on weekends or public holidays. Processing times may be longer during periods of high order volume, promotions, or other circumstances beyond our reasonable control.
Once your order has been processed and shipped, you will receive shipping information where available.
2. Estimated Delivery Times
After your order has been processed, estimated delivery times are:
| Destination | Estimated Delivery Time |
|---|---|
| United States | 7–9 business days |
| United Kingdom | 5–8 business days |
| Canada | 7–10 business days |
| Australia | 9–12 business days |
These are estimated delivery times, not guaranteed delivery dates. Actual delivery times may vary depending on the destination, carrier, customs processing, weather, and other circumstances outside our control.
3. Free Shipping
We offer free shipping on orders over $50 USD.
Orders below the free-shipping threshold may be subject to shipping charges, which will be displayed at checkout before you complete your purchase.
4. Tracking
Where tracking is available, tracking information may be provided after your order has been shipped.
Please allow some time for tracking information to become active after the carrier receives and scans the package.
5. Delays
Although we work to deliver orders within the estimated timeframes above, delays may occasionally occur due to:
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Carrier delays
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Customs processing
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Weather conditions
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Public holidays
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High shipping volumes
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Incorrect or incomplete delivery information
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Other circumstances outside our control
Kallma Organics is not responsible for delays caused by circumstances beyond our reasonable control.
6. Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information when placing an order.
If you realize that your shipping information is incorrect, please contact us as soon as possible at:
We cannot guarantee that shipping information can be changed after an order has been processed or shipped.
7. International Orders and Customs
For international orders, customs duties, taxes, or other fees may apply depending on the destination country and local regulations.
Any applicable customs duties, import taxes, or other charges that are not included at checkout are generally the responsibility of the customer unless otherwise stated.
Customs processing may also affect the estimated delivery time.
8. Lost or Damaged Packages
If your package appears to be lost, damaged, or has not arrived within a reasonable period after the estimated delivery timeframe, please contact us at:
Please provide your order number and any available tracking information so we can review the issue.
9. Contact Us
If you have questions about shipping or your order, please contact:
Kallma Organics
Email: contact@kallmaorganics.com